Northwestel Planned Outage Notification – January 23rd

We want to inform all members about a planned network maintenance by Northwestel that may temporarily impact services in our community.

Maintenance Details:
Date: January 23, 2025
Time: 2:00 AM – 6:00 AM (YT)
Duration: Approximately 4 hours

Services Impacted in Our Community:

• Local Calling: Limited service availability
• 911 Emergency Services: Temporarily unavailable during the maintenance window

If you require emergency assistance and are unable to place a 911 call, please use these direct emergency contacts:

• RCMP: 250-774-2777
• Fire Department: 250-774-2222
• Hospital: 250-774-8100
• Ambulance: 250-774-2344

This maintenance is part of a fibre relocation project between Muskwa CO and Fort St. John along the Alaska Highway, aimed at improving the reliability and performance of Northwestel’s network.

We appreciate your understanding as these updates are implemented to enhance service for our community.